Kashmir Heaven Tour and Travels ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our travel and tour services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name

• Phone number

• Email address

• Residential or correspondence address

• Travel preferences and enquiry details

• Identification details required for bookings (only when necessary)

b) Non-Personal Information

• Browser type and version

• Device information

• IP address

• Pages visited on our website

• Date and time of access

2. How We Use Your Information

We use the collected information to:

• Respond to your enquiries and requests

• Provide travel packages, bookings, and related services

• Communicate booking confirmations, updates, and offers

• Improve our website, services, and customer experience

• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may be shared only with:

• Hotels, transport providers, and service partners strictly for booking purposes

• Government or legal authorities when required by law

• Trusted third-party service providers who assist in operating our business (under confidentiality obligations)

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorised access, misuse, loss, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies to:

• Enhance user experience

• Analyse website traffic

• Remember user preferences

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy policies of those websites.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or update of your information

• Request deletion of your personal data, subject to legal obligations

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Kashmir Heaven Tour and Travels
📞 Phone: 9622522955
📧 Email: info@kashmirheaven.in

Kashmir Office

Shop No. 31, Wani Complex, Pattan, Baramulla,
Jammu and Kashmir – 193121

Pune Office

Office No. S-5, Rohan Chambers,
Rahul Nagar Road, Kothrud – 411038

By using our services or website, you consent to the terms of this Privacy Policy.